Returns and Exchange Policy


At Briscoes, we stand by the quality of our products and are committed to ensuring you are satisfied with your purchase. If you are not happy with something purchased from us, you can return the product for a refund or exchange within 30 days of receipt (for any reason) provided the item is in original unused condition, complete with its original packaging and instruction manuals.

If you have any questions, please phone us on 1800 169 052, or send us an email using the form on the contact us page.

  • Please include the packing slip and indicate the reason for return, and your choice of refund or exchange
  • If the item is faulty, it may be sent to a supplier for assessment before a refund or exchange is offered
  • You are responsible for the product until it arrives at our Online Warehouse.
  • Please send the item to the following address:

    Briscoes Homeware

    PO Box 756

    Strawberry Hills

    NSW 2012